Terms of Service

Please read these Terms of Service carefully before using the website located at pizzaranchfood.click (the "Website") operated by Pizza Ranch ("Company," "we," "us," or "our"). By accessing or using our Website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please discontinue use of the Website immediately.

1. Acceptance of Terms

By accessing, browsing, or using the Website at pizzaranchfood.click, placing an order, creating an account, or otherwise engaging with any of our services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service, as well as our Privacy Policy, which is incorporated herein by reference.

These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Pizza Ranch. If you are using the Website on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms "you" or "your" shall refer to that entity.

You must be at least eighteen (18) years of age to use this Website and to place orders for food and beverage products. By using this Website, you represent and warrant that you meet this minimum age requirement. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

These Terms apply to all visitors, users, customers, and others who access or use the Website, whether for informational purposes, ordering food online, participating in promotions, or any other lawful activity related to Pizza Ranch's offerings.

2. Description of Services

Pizza Ranch operates as a food service business offering a range of pizza, chicken, and other food and beverage products to customers in the United States. Our services include, but are not limited to:

• Online Food Ordering: Customers may browse our menu and place orders for delivery or pickup through the Website.
• Menu Information: We provide detailed descriptions, pricing, nutritional information, and allergen disclosures for our menu items.
• Promotional Offers and Coupons: From time to time, we may offer discounts, loyalty rewards, special promotions, or limited-time deals to our customers.
• Account Registration: Users may create an account to track their order history, save preferences, and access exclusive offers.
• Customer Support: We provide support via email and other channels to assist with orders, complaints, refunds, and general inquiries.
• Catering Services: We may offer catering packages for events, parties, and corporate gatherings subject to availability and separate agreements.

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of services.

All food items and services offered through the Website are subject to availability. We cannot guarantee that all menu items will be available at all times or at all locations. Prices, menu items, and promotions are subject to change without notice.

3. User Obligations and Prohibited Activities

3.1 User Obligations

As a condition of your use of the Website and our services, you agree to:

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account login credentials and notify us immediately of any unauthorized use of your account.
• Use the Website only for lawful purposes and in a manner consistent with all applicable federal, state, and local laws and regulations.
• Be responsible for all activity that occurs under your account, whether or not you authorized such activity.
• Comply with all applicable food safety guidelines and regulations when handling delivered food items.
• Pay all charges incurred under your account, including applicable taxes and delivery fees, in a timely manner.
• Treat our employees, delivery personnel, and customer service representatives with respect and courtesy.

3.2 Prohibited Activities

You agree that you will not engage in any of the following prohibited activities when using the Website or our services:

• Using the Website for any unlawful, fraudulent, or deceptive purpose, including but not limited to placing false orders or submitting fraudulent payment information.
• Attempting to gain unauthorized access to any part of the Website, our servers, databases, or systems through hacking, password mining, or any other means.
• Transmitting any viruses, malware, spyware, or other harmful computer code through the Website.
• Using automated bots, scrapers, crawlers, or other automated means to access the Website or collect data without our prior written consent.
• Reproducing, duplicating, copying, selling, or exploiting any portion of the Website or its content for commercial purposes without our express written permission.
• Submitting false, misleading, or defamatory reviews or content about Pizza Ranch or our products.
• Impersonating any person or entity, including Pizza Ranch employees, customer service representatives, or other users.
• Harassing, threatening, abusing, or intimidating any Pizza Ranch employee, agent, or other user.
• Using the Website in any manner that could damage, disable, overburden, or impair the Website or interfere with any other party's use of the Website.
• Collecting or harvesting any personally identifiable information from the Website without authorization.
• Circumventing or attempting to circumvent any content-filtering techniques, security measures, or access controls implemented on the Website.
• Engaging in any activity that violates the rights of others, including intellectual property rights, privacy rights, or publicity rights.

Violation of any of these prohibitions may result in immediate termination of your account and access to our services, and may subject you to civil and/or criminal liability under applicable law.

4. Intellectual Property Rights

The Website and all of its content, features, and functionality — including but not limited to text, graphics, logos, images, photographs, audio clips, video clips, menu designs, icons, software, and the compilation thereof — are the exclusive property of Pizza Ranch and/or its licensors and are protected by United States intellectual property laws, including the Copyright Act (17 U.S.C. § 101 et seq.), trademark law, and other applicable intellectual property statutes and treaties.

The Pizza Ranch name, logo, brand identity, slogans, and all related marks, names, and logos are trademarks and/or service marks of Pizza Ranch. You may not use, reproduce, display, or distribute any of these marks without our prior written consent. Unauthorized use of our trademarks may constitute infringement and unfair competition under applicable federal and state laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use only. This license does not include the right to:

• Modify or copy any materials from the Website.
• Use any materials for commercial purposes or public display.
• Remove any copyright, trademark, or proprietary rights notices from the Website's materials.
• Transfer the materials to another person or "mirror" the materials on any other server.
• Reverse engineer any software contained on the Website.

If you believe that any content on the Website infringes upon your copyright, please contact us at [email protected] with a detailed description of the alleged infringement, consistent with the requirements of the Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.

Any feedback, suggestions, reviews, or ideas you submit to us regarding the Website or our services ("Feedback") shall be considered non-confidential and non-proprietary, and we shall have the right to use such Feedback for any purpose without compensation or attribution to you.

5. Payment Terms

When you place an order through the Website, you agree to pay the total amount displayed at checkout, including the price of the food items, applicable taxes, delivery fees, service charges, and any other fees as disclosed.

We accept various payment methods as indicated on the Website at the time of purchase. By providing your payment information, you represent and warrant that:

• You are authorized to use the payment method you provide.
• The payment information you provide is accurate and complete.
• You will promptly update your payment information if it changes.

All payments are processed through secure third-party payment processors. We do not store full credit card numbers on our servers. Your use of third-party payment processors is subject to their respective terms and conditions and privacy policies.

All prices displayed on the Website are in United States Dollars (USD) and are subject to change without notice. Applicable sales taxes will be calculated and added to your order total based on your delivery address and applicable state and local tax laws.

In the event of a billing error or dispute, please contact us promptly at [email protected]. We will investigate the matter and, where appropriate, issue refunds or credits in accordance with our refund policy.

We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, unavailability of products, errors in pricing or product descriptions, or suspected fraudulent activity. If your order is canceled after payment has been processed, we will issue a full refund to your original payment method.

Promotional codes, discount coupons, and special offers are subject to their individual terms and conditions and may not be combined with other offers unless expressly stated. We reserve the right to limit the use of promotions and to cancel or modify promotional terms at any time.

6. Food Safety, Allergens, and Nutritional Information

Pizza Ranch takes food safety seriously and strives to provide accurate information about our menu items, including ingredients, allergens, and nutritional content. However, we cannot guarantee that our food items will be free from allergens, as cross-contamination may occur during food preparation in our kitchens.

If you have food allergies, dietary restrictions, or other health-related concerns, we strongly encourage you to contact us directly before placing your order to discuss your specific needs. Pizza Ranch shall not be liable for any adverse health effects resulting from consumption of our food products by individuals with undisclosed or unaddressed food allergies or sensitivities.

Nutritional information provided on the Website is based on standard recipes and may vary based on serving size, preparation methods, and ingredient substitutions. This information is provided for general reference only and should not be used as a substitute for professional medical or dietary advice.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL CONTENT, SERVICES, PRODUCTS, AND INFORMATION AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE.
• WARRANTIES THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED.
• WARRANTIES REGARDING THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE OR OUR SERVICES.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you in their entirety. In such cases, our warranties are limited to the maximum extent permitted by applicable law.

We do not warrant or endorse any third-party products, services, or websites that may be linked to or from our Website. Any dealings you have with third parties found through the Website are solely between you and the third party, and Pizza Ranch shall not be responsible for any loss, damage, or other liability arising from such dealings.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL PIZZA RANCH, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES.
• LOSS OF GOODWILL OR REPUTATION.
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE WEBSITE OR OUR SERVICES.
• ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN.
• ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE WEBSITE.
• ANY BUGS, VIRUSES, OR OTHER HARMFUL CODE THAT MAY BE TRANSMITTED THROUGH THE WEBSITE BY ANY THIRD PARTY.
• ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE WEBSITE.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE WEBSITE OR OUR SERVICES EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO PIZZA RANCH IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

THE LIMITATIONS OF LIABILITY SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN PIZZA RANCH AND YOU. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU IN THEIR ENTIRETY.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch and its respective officers, directors, employees, agents, affiliates, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms of Service or any applicable law or regulation.
• Your use of the Website or our services in a manner not authorized by these Terms.
• Your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or publicity rights.
• Any content or information you submit, post, or transmit through the Website.
• Your negligent or intentional misconduct.
• Any dispute between you and any third party, including delivery personnel, payment processors, or other service providers.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

10. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the laws of the state in which our principal place of business is located, without regard to its conflict of law provisions.

For users located in the United States, these Terms are subject to applicable federal laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., which governs unfair or deceptive trade practices.
• The Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501 et seq.
• The Computer Fraud and Abuse Act (CFAA), 18 U.S.C. § 1030.
• The Digital Millennium Copyright Act (DMCA), 17 U.S.C. § 512.
• The Electronic Communications Privacy Act (ECPA), 18 U.S.C. § 2510 et seq.

For users located in California, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Cal. Civ. Code § 1798.100 et seq., may apply to the collection and processing of personal information.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located within the United States, and you hereby irrevocably consent to the personal jurisdiction and venue therein. You waive any objection to such jurisdiction or venue on the grounds of inconvenient forum or otherwise.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceeding, you agree to attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or our services by contacting us informally at [email protected]. We will attempt to resolve the dispute within thirty (30) days of receiving written notice of the dispute. If we are unable to resolve the dispute informally within this period, either party may pursue formal dispute resolution as set forth below.

11.2 Binding Arbitration

Except as provided in Section 11.3 below, any dispute, claim, or controversy arising out of or relating to these Terms, including the formation, interpretation, breach, or termination thereof, or your use of the Website or our services, shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Consumer Arbitration Rules, rather than in court. The arbitration shall be conducted in the English language.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitration shall take place in the United States, at a location mutually agreed upon by the parties or as determined by the arbitrator. Each party shall bear its own costs and attorneys' fees unless the arbitrator determines that an award of attorneys' fees is appropriate under applicable law.

11.3 Class Action Waiver

YOU AND PIZZA RANCH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION. Unless both you and Pizza Ranch agree otherwise, the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding.

11.4 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property rights, confidential information, or other proprietary rights.

12. Term and Termination

These Terms of Service shall remain in full force and effect for as long as you use the Website or our services. We reserve the right, in our sole discretion, to:

• Terminate or suspend your account or access to the Website immediately and without prior notice for any reason, including but not limited to breach of these Terms.
• Refuse service to any person or entity at any time, for any reason, without liability.
• Delete your account and all associated data in accordance with our Privacy Policy.

You may terminate your account at any time by contacting us at [email protected] and requesting account deletion. Upon termination, your right to use the Website and our services will immediately cease.

The following sections of these Terms shall survive termination and continue to be enforceable: Intellectual Property Rights, Disclaimers, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and Severability.

We shall not be liable to you or any third party for any termination of your access to the Website or our services, even if we have been advised of the possibility of such damages or losses.

13. Changes to Terms of Service

We reserve the right to modify, update, or replace these Terms of Service at any time at our sole discretion. When we make material changes to these Terms, we will notify you by one or more of the following methods:

• Posting the updated Terms on the Website with a new "Last Updated" date.
• Sending an email notification to the address associated with your account.
• Displaying a prominent notice on the Website's homepage or at login.

Your continued use of the Website or our services after the effective date of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must discontinue your use of the Website and our services immediately.

We encourage you to bookmark this page and check it regularly. The date at the top of this page indicates when these Terms were last updated.

14. Third-Party Links and Services

The Website may contain links to third-party websites, services, or content that are not owned or controlled by Pizza Ranch. We have no control over and assume no responsibility for the content, privacy policies, terms of service, or practices of any third-party websites or services. We do not warrant or make any representations regarding the accuracy or quality of any third-party content.

Your interactions with third-party websites and services are governed solely by the terms and policies of those third parties. We encourage you to read the terms and privacy policies of any third-party websites you visit. The inclusion of any link does not imply endorsement by Pizza Ranch.

15. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). Please refer to our Privacy Policy for more information about your rights and how to exercise them.

16. Electronic Communications

By using the Website or communicating with us via email, you consent to receive electronic communications from Pizza Ranch. These communications may include notices about your account, orders, promotions, and other information related to our services. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing.

You may opt out of receiving promotional emails by following the unsubscribe instructions included in such emails. Please note that even if you opt out of promotional communications, we may still send you transactional and account-related communications necessary for the administration of your account and orders.

17. Accessibility

Pizza Ranch is committed to ensuring that our Website is accessible to individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 and applicable accessibility requirements under the Americans with Disabilities Act (ADA). If you encounter any accessibility barriers on our Website, please contact us at [email protected] so that we may address the issue.

18. Severability

If any provision of these Terms of Service is found by a court of competent jurisdiction or arbitrator to be invalid, illegal, unenforceable, or in conflict with any applicable law, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, such provision shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by such invalidity, illegality, or unenforceability.

The parties agree that the court or arbitrator shall give effect to the parties' intentions as reflected in the provision to the greatest extent possible, and that the other provisions of these Terms shall continue to bind the parties. No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision.

The failure of Pizza Ranch to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing.

19. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and our services. These Terms supersede all prior and contemporaneous understandings, agreements, representations, warranties, and communications, whether oral or written, regarding the subject matter herein.

No waiver of any provision of these Terms by us shall be effective unless in writing and signed by an authorized representative of Pizza Ranch. Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

20. Force Majeure

Pizza Ranch shall not be liable for any delay or failure to perform its obligations under these Terms if such delay or failure results from causes beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, epidemic, government actions, labor disputes, supply chain disruptions, power outages, internet failures, or other unforeseen circumstances. In such events, we will make reasonable efforts to notify you and to resume performance as soon as practicable.

21. Contact Information

If you have any questions, concerns, or complaints about these Terms of Service, our services, or your use of the Website, please do not hesitate to contact us using the information below. We are committed to addressing your inquiries in a timely and professional manner.